Privacy Policy
Last updated: 5/4/2026
1. Introduction
LuxHolz respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit our website or use our services. We comply with the Swiss Federal Data Protection Act (FADP) and the EU General Data Protection Regulation (GDPR) where applicable.
2. Information We Collect
We may collect the following types of personal information:
- Contact information (name, email address, phone number, business address)
- Order and transaction information
- Website usage data (IP address, browser type, pages visited)
- Communication preferences and marketing consent
3. How We Use Your Information
We use your personal information for the following purposes:
- Processing and fulfilling your orders
- Providing customer service and support
- Sending marketing communications (with your consent)
- Improving our website and services
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, always under strict confidentiality agreements. We may also disclose information when required by law or to protect our legal rights.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Under Swiss and EU data protection laws, you have the right to access, correct, delete, or restrict the processing of your personal data. You may also object to processing or request data portability. To exercise these rights, please contact us using the information below.
7. Cookies and Tracking
Our website uses cookies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences. Some website functionality may be limited if cookies are disabled.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on our website. Your continued use of our services after such changes constitutes acceptance of the updated policy.
9. Contact Information
LuxHolz
Handelsregister-Nr.: CH-320.3.099.641-3
Neuchlenstrasse 37b
9200 Gossau SG
Switzerland
Email: info@luxholz.ch
Phone: +41 76 492 30 08